FAQs
How Can We Help?
For your convenience, we’ve put together a list of some of the most common questions we are asked and their respective answers. If you can’t find what you’re looking for, give us a call and we’ll do our best to get you the information as soon as possible.
DO YOU ACCEPT HEALTH INSURANCE?
We do not accept any insurance at The Body Remedy. We have found that most insurance plans significantly limit the time and techniques that we can use to get you feeling your best. We are happy to supply you with a superbill after your visit if you would like to submit to your insurance company for out of network benefits.
CAN I USE MY FSA OR HSA CARD?
Yes!
DO I NEED A DOCTOR’S REFERRAL?
No, you do not need a referral to come to The Body Remedy.
WHAT CONDITIONS DO YOU TREAT?
We treat a wide array of conditions! Check out this page for more info!
WHAT SHOULD I WEAR?
Athletic clothing or something that you can easily move around in is recommended. Also, we almost always need direct contact with the skin during treatment, so the clothing you're wearing should allow access to the skin in the area of your concern. For example, if your issue is anywhere on your lower body, wear shorts. If you have shoulder pain, wear a tank top or sports bra. If it is not convenient for you to wear athletic clothing to and from the office, we do have a bathroom that you can change in. *Socks are required for NormaTec boots and a short or long sleeved shirt (no tank top) is required for NormaTec sleeves.
HOW OFTEN SHOULD I COME?
If you are working with Dr. Di Salvo on recovering from an injury, she will give you a treatment plan with visit frequency after your initial assessment.
If you are looking to utilize the red light and compression therapy treatments, the more often the better! Red light therapy for acute conditions is most effective if used daily and for chronic conditions, 3-5 times per week is recommended. Compression therapy can also be utilized daily but is also extremely beneficial at 1-2 times per week.
Dry needling and manual therapy techniques, when being done for more preventative or maintenance purposes, can be very effective once a month. Dr. Di Salvo will be able to give you a more individualized answer after her initial assessment.
WHAT IS YOUR CANCELLATION POLICY?
Your appointment time is reserved just for you but, we realize life is busy and things come up. We require 24 hours notice for any cancellations or changes to your appointment. If you cancel 2 of your last 10 scheduled appointments without giving us at least 24 hours notice, you will be charged 50% of the service fee the third time it happens and every time thereafter. If you do not show up for your appointment without any prior notification, you will be charged 100% of the service fee.